Terms & Conditions

1.1 Parties: This Agreement is entered into by AI Logic, and the Customer.

1.2 Products: The Products provided by AI Logic include the AI Logic API, AI Logic Translator and the AI Logic Translator Focus Product Suite.

1.3 Access and Usage: Customer is granted access to the subscribed AI Logic Products in accordance with the terms specified in this Agreement.

1.4 Arbitration Agreement: By entering into this Agreement, Customer acknowledges and agrees to the mutual arbitration agreement outlined below, which requires the resolution of disputes with AI Logic on an individual basis.

1.5 Important Considerations: This Agreement contains important provisions such as releases, limitations on liability, indemnity, and assumption of risk. Customers are advised to carefully review and consider these provisions.

1.6 Agreement Acceptance: By using the Products, clicking to accept, or clicking the Order Button, Customer, on behalf of itself or as an authorized representative of Customer’s entity, agrees to be bound by this Agreement.

1.7 Availability of Agreement: This Agreement is available for review at https://www.ailogic.com/terms-and-conditions.

2.1 API: Refers to the Application Programming Interface provided by AI Logic to Customer as detailed in the Service Specification and Documentation.

2.2 API-CAT-Key: Refers to a special license key enabling the connection of computer-assisted-translation tools to the API.

2.3 API Request:Refers to an HTTP request transmitted by the Application to the API.

2.4 API Response: Refers to the API’s response to an API Request.

2.5 Application: Refers to the software or service developed by or on behalf of Customer that utilizes the API.

2.6 Business Days: Monday through Friday, excluding U.S public holidays.

2.7 Characters:As defined in the Number of Characters definition.

2.8 Content:Refers to text sent by Customer to the API or the AI Logic Premiere Translator for processing.

2.9 Customer:Refers to the person or entity ordering or subscribing to AI Logic Products or services.

2.10 Customer Training Data:Refers to data submitted by Customer to improve and customize translations produced by AI Logic.

2.11 AI Logic Translator:An extended version of the AI Logic translator providing a user interface to translation services.

2.12 Documentation:Electronic documentation of the API's requirements and functionality provided to Customer in English.

2.13 End Users: Users of Customer’s Application.

2.14 Free API: Refers to the API provided by AI Logic free of charge.

2.15 Internal Users:Users of Customer’s access to the Products for internal purposes.

2.16 Number of Characters:Refers to the number of characters of the content transmitted to the API based on the used character encoding.

2.17 Order Button:Refers to the button in the online ordering process used to finalize the ordering process.

2.18 Processed Content:Any Content processed using the API or AI Logic Premiere Translator.

2.19 Products:Refers to the services offered, including API and AI Logic Premiere Translator.

2.20 Service Specification:List of functionalities and specifications of the API, AI Logic Premiere Translator, and/or Customer Training Data.

2.21 Single-User License:License to use a Product by one person.

2.22 Third-Party Applications:Refers to applications, components, libraries, plugins, or other software provided by third parties allowing Customer to use or access the Products.

These defined terms shall be used consistently throughout the agreement.

3.1: Subject to this Agreement and the Service Specification, AI Logic, hereinafter referred to as "the Company," grants the Customer access to the subscribed Products available on the website ailogic.com. This access is provided in accordance with the Service Specification and the applicable Documentation for the duration of this Agreement.

3.2: Customers availing services specified at the contract conclusion as subject to charges will remit the agreed-upon remuneration to AI Logic. The payment details and amounts will be indicated during the online purchase process or in the order form.

4.1.1 AI Logic. provides the Customer with a license to access the Products offered on the website ailogic.com within the term and scope of this Agreement, including the specifications outlined in the Service Specification.

4.1.2 AI Logic. will temporarily store Content or Processed Content on its servers only to the extent technically required to provide its Products. Any additional storage of Content or Processed Content will be carried out at the Customer's request, for example, by using the &quotes;saved translations&quotes; feature. For clarity, AI Logic is entitled to create and retain access logs for billing, security, and statistical purposes. These access logs will not contain any Content or Processed Content but may include meta data of API Requests, such as the time of the API Request and size of the transmitted Content.

4.1.3 AI Logic will access the Content and/or Processed Content only when necessary to conduct diagnosis and resolve technical issues that may compromise the availability of the Products. In exceptional cases and in derogation from Section 3.1.2, AI Logic may automatically store Content and/or Processed Content for a maximum period of 72 hours if certain error patterns occur during the processing of the translation request. The stored Content and/or Processed Content will be in encrypted form for the duration of the debugging process and will be automatically deleted afterwards. Access to cryptographic keys for decryption will be granted on an individual basis to selected employees bound to secrecy and with approval from the company management. The Content and/or Processed Contents stored for debugging purposes will not be linked to any individual Customer.

4.1.4 AI Logic will utilize Customer Training Data exclusively in connection with the translations of the respective Customer. It will store and process it for the term of the Agreement to prevent unauthorized access. As the Customer Training Data is processed automatically, it can be deleted at the Customer's request. However, it cannot be returned to the Customer, as AI Logic does not offer any data storage service. AI Logic reserves the right to add additional features to the Products at any time. Additionally, AI Logic may change, limit, or remove existing features for reasons of data security, technical necessities, or due to changes in applicable law. Any such change, limitation, or removal will be reasonable for the Customer, considering the interests of both Parties. AI Logic shall inform the Customer of such changes in writing in due time (e-mail is sufficient).

4.1.5 AI Logic Inc. has the freedom to provide customers with additional functions in alpha or beta versions on a test basis (&quotes;Test Functions&quotes;). These Test Functions are marked as such or as alpha or beta. Test Functions are not covered by this Agreement and may be made available voluntarily to all or individual customers without any obligation for payment. Test Functions are intended for test use by the Customer and evaluation by AI Logic They are not final products or features and may contain bugs or other inaccuracies. AI Logic can change, adapt, or discontinue the Test Functions at any time.

4.1.6 Further services, including but not limited to consulting, individual development, or implementation or training services, will only be provided by AI Logic upon express written agreement.

4.1.7 AI Logic is entitled to subcontract with third parties to fulfill its contractual duties in whole or in part.

4.1.8 The Customer may grant Internal Users access to the Products at its sole discretion. However, the Customer shall be fully liable for any use of the Products by Internal Users and shall ensure that Internal Users are aware of and respect all restrictions for the use of Products set out in this Agreement. The Customer shall promptly notify AI Logic of any suspected or alleged violation of this Agreement and shall cooperate with AI Logic with respect to the investigation of such violations as well as any action by AI Logic to enforce this Agreement.

4.2.1 Access Credentials: AI Logic will furnish the Customer with access credentials necessary for utilizing the API.

4.2.2 API Usage: The API allows the Customer to employ the technical infrastructure for machine translation operated by AI Logic by transmitting content to the said infrastructure. AI Logic shall process the content in accordance with the terms outlined in this Agreement, the Service Specification, and the Documentation. However, AI Logic is not obligated to ensure or warrant the correctness or accuracy of API Responses or Processed Content. Specifically, AI Logic does not provide any guarantee regarding the accuracy of translations created by the machine translation system.

4.2.3 Code Samples: AI Logic may, at its sole discretion, provide the Customer with software development kits or code samples collectively referred to as &quotes;Code Samples.&quotes; These Code Samples are provided free of charge and are separate from the paid services offered by AI Logic They are available in electronic form for download from a dedicated website. AI Logic is not obliged to continue the development of Code Samples or to maintain their functionality or availability at all times. Code Samples are not suitable for use in production environments and are provided solely for educational purposes.

4.2.4 API Versions: Given the ongoing development of the API, AI Logic may introduce new versions with additional or different features. Additionally, AI Logic reserves the right to terminate deprecated versions of the API, provided that the termination is reasonable for the Customer, taking into consideration the interests of both parties. AI Logic will notify the Customer of such termination in writing (via email) at least four (4) weeks before it becomes effective. Updates to the API will be communicated to the Customer via email.

4.2.5 API-CAT-Key: The option to use an API-CAT-Key is available only if the Customer selects specific subscription tiers during the order process that include API-CAT-Key support. The API-CAT-Key is a Single-User License.

4.2.6 Third-Party Applications: Certain Third-Party Applications may necessitate the Customer to acquire products from AI Logic to access specific features (e.g., translation plugins). AI Logic is not responsible for any Third-Party Application, and the use of such applications is subject solely to the terms and conditions of their respective vendors. AI Logic does not have any influence over Third-Party Applications.

4.3.1 Scope of Functions: AI Logic provides the Free API with a limited scope of functions. Further details, including specific restrictions and limited functionality, can be found in the Documentation.

4.3.2 Modification and Discontinuation: In contrast to Section 3.2.4, AI Logic reserves the right to modify the functional scope of the Free API at any time or to discontinue its free provision altogether. AI Logic is not required to update or provide updates to the Free API.

4.3.3 Data Storage: Contrary to Section 3.1.2 sentence 1, AI Logic reserves the right to perpetually store any Content or Processed Content.

4.3.4 General Provisions: In all other respects, the provisions of Section 3.2 apply accordingly to the Free API.

4.4.1 Enhanced User Interface: The AI Logic Translator offers the Customer an enhanced user interface to utilize the AI Logic translation service as outlined in the Service Specification, providing means to translate texts in a web browser or another frontend application.

4.4.2 License Type: The license to use the AI Logic Translator is a Single-User License.

5.1 AI Logic shall ensure an annual average of 97% uptime availability for chargeable or remunerative Products. This availability calculation excludes planned maintenance downtime and service interruptions beyond AI Logic’s control. Such interruptions may include a sudden and undue increase in translation requests by the Customer, necessitating an unplanned increase in system capacity.

5.2 Availability is calculated as the number of functional service hours divided by the total hours within the respective calendar year, with exceptions outlined in Section 4.1.

5.3 Any unavoidable downtime due to planned maintenance work will be communicated to the Customer in advance through electronic notification methods, such as email.

6.1 The contract for AI Logic’s services under this Agreement is formed by providing an email address and password, followed by entering a billing address and payment information. After agreeing to these Terms and Conditions and the Service Specification, the Customer, by clicking the Order Button, makes a binding offer to enter into a contract (&quotes;Application for Contracting&quotes;). The Customer has the option to cancel the order process before clicking the Order Button or make changes to the provided information.

6.2 AI Logic reserves the right to reject Customer requests to enter into a contract. In such cases, AI Logic will display a respective message during the buying process, at the latest when the Customer clicks the Order Button. AI Logic explicitly rejects contracts with Customers providing machine translation services, including but not limited to Amazon.com, Inc., Microsoft Corporation, Google LLC, Alphabet Inc., Apple Inc., Facebook Inc., and their subsidiaries.

6.3 The Application for Contracting is accepted, and the contract is concluded if, after clicking the Order Button, the subsequent page is successfully loaded, and a subscription number is provided.

6.4 Alternatively, the contract for AI Logic's services can be formed through other means of distance communication (e.g., email). In such cases, AI Logic will provide the Customer with these Terms and Conditions and the Service Specification before entering into the contract. The contract is concluded either when AI Logic expressly confirms its formation or by making the Products available to the Customer.

6.5 AI Logic shall provide its Products immediately after entering into the Agreement.

6.6 The official language of this Agreement is English, and the parties expressly request that the Agreement be drafted in English. Any translations are provided for convenience only.

7.1 AI Logic may offer the Customer a free trial subscription for selected Products at its discretion.

7.2 After the free trial period, the subscription automatically extends to a paid subscription for the selected Product unless terminated by AI Logic or the Customer. If the free trial subscription is terminated prematurely by AI Logic or the Customer, it does not extend to a paid subscription.

8.1 AI Logic grants the Customer a non-exclusive, non-transferable, non-sublicensable worldwide right to use the Products for its internal intended purpose within the term and scope of this Agreement. This right is subject to the authorized number of Internal Users for which the Customer has paid AI Logic

8.2 AI Logic grants the Customer a non-exclusive, non-transferable, non-sublicensable worldwide right to use the provided Documentation and support materials within the term and scope of this Agreement. This includes the reproduction and provision of such materials to Internal Users or contractors to the extent required for the intended use of the Products.

8.3 AI Logic grants the Customer a non-exclusive right to use the provided Code Samples for educational and internal development purposes without restriction in regard to time or location. This includes the reproduction of Code Samples, providing them to Internal Users, modifying and creating derivative works of the Code Samples (&quotes;Derivatives&quotes;), and using, sublicensing, or distributing such Derivatives without limitation.

8.4 All rights regarding the Content, Processed Content, and/or Customer Training Data remain with the Customer. However, the Customer grants AI Logic the non-exclusive worldwide right to use the Content and/or Customer Training Data solely to provide AI Logic's services to the Customer. This includes the right to temporarily store, modify, process, translate, and transmit the Content and/or Customer Training Data, and to sublicense these rights to subcontractors as required to provide the services outlined in this Agreement.

8.5 AI Logic does not assume any copyrights to the translations made by the Customer using the Products. In the event that the translations made by the Customer are deemed to be protected under copyright laws to the benefit of AI Logic, AI Logic grants the Customer, upon creation of such translations, all exclusive, transferable, sub-licensable, worldwide perpetual rights to use the translations without limitation. This includes the right to modify the translations and create derivative works.

8.6 To the extent that the Customer prepares any Derivatives as set forth in Section 8.3, the Customer irrevocably and perpetually covenants not to assert any of its intellectual property rights in the Derivatives against AI Logic or any AI Logic customers. &quotes;Assert&quotes; in this context means to bring an action before any legal, judicial, arbitration, administrative, executive, or other type of body or tribunal that has or claims to have authority to adjudicate such action.

8.7 The Customer hereby grants AI Logic a non-exclusive, royalty-free, worldwide, transferable, irrevocable, sub-licensable, perpetual license to use or incorporate into the Products any Customer feedback regarding the Products. This includes feedback received via e-mail or the contact form, including any copyright therein. The Customer waives any moral rights it may have in any Customer feedback. All Customer feedback is provided by the Customer on an &quotes;as is&quotes; basis without a warranty. For the avoidance of doubt, any Content, Process Content, and Customer Training Material shall not be regarded as feedback within the meaning of this Section 8.7.

9.1.1 Purpose of Use: Customer may use the Products solely for the purpose agreed upon between the Parties. Third parties, including Internal Users and End Users, are prohibited from using the Products, translations created using the Products, Documentation, or any other data, information, or service provided by the company (referred to as AI Logic, hereafter) unless expressly authorized by AI Logic in written form.

This prohibition includes, but is not limited to, the following:

a) Use in connection with critical infrastructure operation, such as electrical power stations, military or defense equipment, medical appliances, or other equipment whose failure or impairment would result in unforeseeable economic or physical damages.

b) Engagement in any illegal activities, including the development of applications infringing any third-party rights or violating applicable laws or regulations.

c) Use for spamming or any other form of unsolicited advertising.

d) Performance of benchmark or other capacity testing of AI Logic's technical infrastructure.

e) Creation of a similar product, service, or API whose primary purpose is to provide machine translation services, including but not limited to bilingual/multilingual dictionaries.

f) Development, marketing, or training of a machine translation algorithm.

g) Transmission of any data to AI Logic that may not be transmitted or processed due to data protection laws, contractual or statutory confidentiality obligations, export restrictions, or other statutory provisions or third-party rights.

9.1.2 Access Credentials: Customer is obligated to keep the access credentials provided by AI Logic secure and not disclose them to any third parties unless required for the contractually intended and permitted use of the Products. Repackaging or reselling access credentials or access to the Products is not allowed unless expressly agreed upon otherwise.

9.1.3 Data Collection and Processing: Customer is obligated to observe all legal requirements for the collection, processing, and use of data transmitted to AI Logic and processed for Customer in connection with the Products. Customer must notify AI Logic and agree on a data processing agreement provided by AI Logic if intending to transmit personal data. Collection, processing, or use of personal data in connection with the Products is not allowed without the express consent of the data subject or sufficient legal authorization.

9.1.4 Indemnification Customer shall indemnify, defend, and hold harmless AI Logic from any third-party claims, including legal defense expenses, arising from a violation of this Agreement by Customer. AI Logic shall inform Customer about asserted claims without undue delay and leave the defense at the discretion of Customer. Settlement or recognition of claims of third parties by AI Logic requires Customer’s consent.

9.1.5 Third-Party Applications: If Customer uses Third-Party Applications to access the Products, compliance with acceptable use policies set out by the vendor of the Third-Party Application is required.

9.1.6 API-CAT-Keys: API-CAT-Keys must only be used for CAT applications. The general API must not be used in CAT applications.

9.1.7 Compliance with Laws: Customer is only permitted to use the Products in compliance with applicable laws, including export control laws and regulations.

9.3.1 Implementation and Compliance: Customer is solely responsible for the implementation of the API, as well as the installation, operation, and maintenance of Customer's Application, ensuring compliance with all applicable laws, regulations, and other third-party requirements.

9.3.2 Technical Requirements: Customer must comply with all technical requirements set out in the Service Specification and the Documentation. This includes ensuring the transmission of Content to the API in a valid data format and data encoding.

9.3.3 Disclosure to End Users: Unless expressly agreed upon otherwise, Customer must disclose to End Users that any Processed Content displayed to them using the API has been created by AI Logic, either by displaying the logo or the brand name of AI Logic Customer must not imply that AI Logic is responsible for the Processed Contents or that Customer acts on behalf of AI Logic

9.3.4 Third-Party Platforms: If Customer uses the API within an Application distributed on third-party platforms, it is Customer’s responsibility to comply with requirements and terms of service of such platforms.

9.3.5 Access Credentials Protection: Customer is solely responsible for protecting access credentials from misuse or unauthorized access. Access credentials may not be stored in plain text in configuration files and may not be transmitted over unencrypted public network connections.

9.3.6 Security Precautions: Customer must adhere to security precautions, functional limitations, and other limitations of the API. Bypassing, removing, defeating, avoiding, deactivating, or otherwise circumventing protection or authentication mechanisms or misuse of API methods is prohibited.

9.3.7 Application Continuity: Customer must take precautions during the implementation of the Application using the API to ensure that the Application will continue to work properly even if the API is not available.

9.3.8 Notification of Increased API Requests:Customer must inform AI Logic immediately if there are reasons to expect a significant increase in the number of API Requests.

9.3.9 Implementation of New API Versions: If AI Logic provides a new version of the API, Customer shall implement the new version within a reasonable period from the announcement, considering industry development time and the justified interests of Customer.

9.3.10 Free API: The clauses of Section 8.3 shall apply accordingly to the Free API.

9.3.11 Personal Data Processing with Free API: If Customer uses the Free API, processing of personal data is not allowed. In case of a culpable violation, Customer will indemnify AI Logic from claims of third parties, including legal defense costs, fines, or other official or judicial orders and claims. Section 8.1.4 applies accordingly.

10.1 Payment Terms: If a remuneration agreement is in place, the Customer is obligated to pay both the base remuneration and any usage-based remuneration as mutually agreed upon at the time of entering into the Agreement.

10.2 Currency and Charges: All amounts specified in the invoice must be paid in full in the currency mentioned. The Customer is responsible for covering any bank and transfer charges, as well as currency conversion costs, if applicable.

10.3 API Requests: API Requests will be billable under Section 10.1 if (i) the API Request is successfully transmitted using the API and (ii) a valid API Response is received as per the Documentation. Server errors will be considered valid API Responses only if they result from failures on the Customer's side, including the use of incorrect, incompatible, or insufficient Content. Texts entered into the AI Logic Translator will be billable under Section 10.1 if translated and displayed in the AI Logic Translator.

10.4 Sales Tax: All amounts mentioned are exclusive of any applicable sales tax.

10.5 Invoicing Format: Unless legally required otherwise, invoices will be provided to the Customer exclusively in a digital format (e.g., PDF files sent via email to the designated invoice address or available for download in the customer account on the website).

10.6 Billing Period for Fixed Base Remuneration: For Products with a fixed base remuneration, the remuneration is due at the beginning of each billing period.

10.7 Advance Payments for Variable Remuneration: If the Customer opts to pay by credit card or debit for Products with variable remuneration, AI Logic may debit advance payments during the billing period. The initial advance payment is due when the character count exceeds a specified equivalent value, ranging from 10 USD to 500 USD based on the Customer's usage behavior. Subsequent prepayments are determined by future usage. At the end of the billing period, the basic price and any outstanding usage-dependent payment become due, with the Customer receiving a monthly invoice.

10.8 Access Blocking: If AI Logic cannot debit the due advance payment as per Section 10.7, access to the Products will be blocked. Successful debit will result in immediate access restoration.

10.9 Access Blocking and Restoration: AI Logic reserves the right to block access if the Customer fails to pay a due fee after receiving written notification. Upon payment of outstanding claims, access will be restored. Different procedures apply based on the payment method selected:

10.9.1 Invoice Payments: AI Logic will notify the Customer of an impending block after the due date and request payment. If payment is not received within three subsequent Business Days, access may be blocked. After blocking, AI Logic will send another payment request to restore access.

10.9.2 Credit Card or Debit: If AI Logic cannot debit the due payment, the Customer will be asked to update the payment method. After notification, continued debit failure may result in access blocking. Following the block, AI Logic will request a new payment method for access restoration.

10.9.3 Withholding Tax: If the Customer is legally obliged to withhold Withholding Tax, the amount payable to AI Logic will be increased by the due Withholding Tax. The Customer must provide proof of proper withholding and payment. AI Logic will cooperate to determine if Withholding Tax is required and will assist in reducing applicable Withholding Taxes, allowing the Customer to claim repayment if applicable, in accordance with the law.

11.1 Duration: This Agreement shall remain in effect until terminated as specified in the ordering process and confirmation page. Either party has the right to terminate the Agreement at any time by selecting the corresponding option in their account or by providing written notice to the other party, effective at the end of the current billing period.

11.2 Fixed Term: If the Parties agree to a fixed term, the term will automatically extend unless terminated.

11.3 Changes by AI Logic: AI Logic reserves the right to restrict or suspend API features, with notice and an opportunity for the Customer to accept or terminate the Agreement. If the Customer opposes the changes within the specified term, either party can terminate the Agreement.

11.4 Suspension by AI Logic: In case of a severe, persisting, imminent, or repeated material breach by the Customer or factual indication of automated use, AI Logic may temporarily suspend access with prior notice. Access will be restored if the breach ceases or if the Customer commits to preventing a repeat.

11.5 Termination by AI Logic: AI Logic may terminate the Agreement or suspend access at any time due to material breach, unauthorized or fraudulent use, or non-compliance. No refunds will be provided upon termination, and the terms of termination will be enforced.

11.6 Disablement by AI Logic: AI Logic reserves the right to disable access and cancel the Agreement immediately if there is a violation of API key restrictions, misuse of Products, or exceeding licensed usage. Refunds for fees already paid may be provided proportionally.

11.7 Monthly Usage Cap: Products with a maximum monthly usage cap will limit translation within the specified billing period. Exceeding the limit requires purchasing a higher-capacity Product.

11.8 Free Trial Period: Either party can terminate the Agreement with immediate effect during the free trial period.

11.9 Termination of Free Services: If the Customer exclusively uses free services or the Free API and has not used them for an extended period, either party is entitled to terminate the Agreement.

12.1 Products "As Is": The Products, code and services are provided "as is" without any warranty. AI Logic expressly disclaims all representations, warranties, and conditions, whether express or implied.

13.1 Consequential Damages Waiver: AI Logic and the Customer waive liability for indirect, incidental, special, exemplary, punitive, reliance, or consequential damages arising from or related to this Agreement.

13.2 Limitation of Damages: AI Logic's and Customer's total cumulative liability is limited to the total fees paid and payable by the Customer during the twelve-month period preceding the event giving rise to the claim for damages.

13.3 Exclusions: Limitations do not apply to fraud, willful misconduct, gross negligence causing harm or damage, breach of licenses, or Customer's indemnification obligations.

13.4 Failure of Essential Purpose: Limitations apply even if this Agreement or any specified remedy fails of its essential purpose.

13.5 Allocation of Risk: Sections addressing indemnification, limitation of liability, and disclaimer of warranties survive termination, reflecting the agreed-upon allocation of risk.

14.1 Changes by AI Logic: AI Logic reserves the right to change or modify this Agreement at any time. Material changes will be notified, and continued use confirms acceptance. Non-acceptance requires discontinuation of Product use.

15.1 Agreement Scope and Exclusivity: This Agreement constitutes the comprehensive and exclusive understanding between the parties regarding its subject matter, surpassing any prior or contemporaneous agreements. Any customer purchase order or alternative terms and conditions are not considered part of this Agreement and are expressly rejected unless explicitly agreed upon in written form by AI Logic

15.2 Waiver Clause: AI Logic's waiver of any term or condition in this Agreement does not imply a continuous waiver of that or any other term or condition. Failure to assert a right or provision by AI Logic does not waive such right or provision.

15.3 Severability: In the event that any provision of this Agreement is deemed invalid, illegal, or unenforceable by a court, arbitration body, or other competent tribunal, that provision shall be eliminated or restricted to the minimum extent necessary. The remaining provisions shall remain in full force and effect.

15.4 Governing Law: This Agreement is exclusively governed by the laws of the State of California, excluding conflict of law provisions.

Dispute Resolution: Certain sections of this Agreement are considered a "written agreement to arbitrate" under the Federal Arbitration Act (FAA). Both Customer and AI Logic acknowledge and intend that this Agreement meets the FAA's "writing" requirement.

16.1 Informal Dispute Resolution: If any dispute arises related to the Products or this Agreement, the parties agree to notify each other with a reasonable description of the claim and a proposed resolution. A sixty (60) day period follows for dialog and attempted resolution.

16.2 Binding Arbitration: If a dispute persists beyond the informal resolution period, both parties agree to resolve it through binding arbitration.

16.2.1 Initiating Arbitration: Customer must send a letter requesting arbitration to AI Logic

16.2.2 Fees: Both parties will share administrative and arbitrator's fees. AI Logic may elect to pay the fees and costs if required for enforceability.

16.2.3 Class Action Waiver: Dispute resolution proceedings are conducted on an individual basis, not as a class or consolidated action, pursuant to California Code of Civil Procedure section 638.

16.2.4 Exclusions; Venue: Intellectual property disputes may be brought to court.

16.2.5 Time Limit to File Claims: Claims must be initiated within one (1) year of the dispute arising, subject to specific commencement actions.

16.2.6 Right to Opt-Out: Customer has the right to opt-out of arbitration and class action waiver provisions within thirty (30) days of first product use by sending written notice to support@ailogic.com with the subject line "ARBITRATION AND CLASS ACTION WAIVER OPT-OUT." Failure to opt-out binds Customer to arbitration provisions. AI Logic Inc. is not bound if Customer opts-out.

The API and Free API are accessible through a REST interface. Request parameters are used to pass information to the API or Free API, and results are returned in a suitable representation. Request parameters must be encoded following the documentation provided under https://wwwailogic.com/APIdocumentation . Authentication is based on fixed keys, and SSL handling ensures transport security.

The translate function supports the following functionality:

• Text - Text to be translated (encoded as per documentation).
• Source language - Language of the text to be translated (auto-detected if omitted).
• Target language - The language into which you want to translate.

The translate function returns:

• Detected source language - The language detected for the source text.
• Text - The translated text.

The API and Free API are designed to translate at least 600 characters per minute and per Customer. Exceeding this limit may result in a 429 “Too Many Requests” error, as detailed in the documentation.

Applications using the API or Free API should implement a mechanism to handle such responses accordingly, and a recommended mechanism is to exponentially increase the delay for another request.

The API and Free API allow Customers to translate whole documents, subject to the API or Free API's ability to correctly read and translate the documents, which cannot be guaranteed.

Requirements and limitations for document translation:

• File formats and file size for API:
• .docx - up to 30 MB
• .pptx - up to 30 MB
• .xlsx - up to 30 MB
• .html - up to 5 MB
• .pdf - up to 30 MB
• .txt - up to 1 MB
• .xlf / .xliff - up to 10 MB
• Number of characters - Up to 1,000,000
• File formats and file size for Free API:
• .docx - up to 10 MB
• .pptx - up to 10 MB
• .xlsx - up to 10 MB
• .html - up to 5 MB
• .pdf - up to 10 MB
• .txt - up to 1 MB
• .xlf / .xliff - up to 10 MB
• Number of characters - Up to 500,000
• For document translations, a minimum of 50,000 characters per document is charged.

9.2 AI Logic Translator

The AI Logic Translator offers a service accessible by Customer using their AI Logic access credentials, via a website or Microsoft Windows or MacOS application. The service allows inputting texts and receiving machine translations using the API for translating.

Within AI Logic Translator, Customer's texts and translations are stored only as long as necessary for translation and return

AI Logic Translator can process translation requests more slowly or temporarily suspend access to the Products based on text length (starter: 2 million characters per month, Advanced: 5 million characters per month, Ultimate: 10 million characters per month).

The AI Logic Translator allows Customers to translate whole documents, subject to its ability to correctly read and translate the documents, which cannot be guaranteed.

Requirements and limitations for document translation:

File formats and file size for AI Logic Starter - Advanced - Ultimate:

• .docx - up to: 10 MB - 20 MB - 30 MB
• .pptx - to: 10 MB - 20 MB - 30 MB
• .xlsx - up to: n.a. - 20 MB - 30 MB
• .html - up to: 5 MB - 5 MB - 5 MB
• .pdf - up to: 10 MB - 20 MB - 30 MB
• .txt - up to: 1 MB - 1 MB - 1 MB
• .xlf / .xliff - up to: n.a. - 10 MB - 10 MB

Number of characters - Up to 1,000,000

Number of files varies based on the AI Logic package subscribed to, as detailed at https://www.ailogic.com

• Website - One file per translation process.
• Desktop applications - Several files per translation process, with the ability to select one target language for translation.

Monthly quotas may not be carried over, and transferability to other users depends on the license type (Single-User Licenses or team license).

Terms and conditions updated on: January 2024